Chat robot dirty
If you have a whole team that handles that, it’s the only way to make sure they all write for the same robot.
From time to time, the robot will be asked to perform a critical task.
If we cancel an important meeting because of a misspelled word, or some weird glitch in the language engine, the robot will appear not just plain stupid, but harmful stupid (read: uninstall-him-right-now stupid).
If you’re introducing some new capabilities, and your language understanding is not fully trained yet, don’t be afraid to acknowledge that.
Saying “Sorry, I’m kinda new at this, did you mean to say that…”.
This could be something like You should be 100% sure that you properly interpreted the user’s request.
The best way we found, is to mirror the request back to the user, so that it’s clear what the robot is about to do, and wait for a confirmation.
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We want our robot to perform his assistant tasks well, learn and anticipate his master’s habits and preferences.